Job Details

Reception and Help Desk

Spencer Marshall are seeking a flexible and adaptable individual to join a busy and vibrant team within one of London’s leading Insurance Groups. If you are seeking a genuinely varied and rewarding role and an opportunity to utilise your customer service skills, please read on!
Key responsibilities are defined as follows:
• Operating the facilities help desk function, ensuring all queries are dealt with quickly and professionally
• Ensuring all works passed to the facilities help desk are monitored for completion and closed off once finished
• Liaise with facilities management contractors, coordinating them
• Provide reception / front of house duties
• Meet and greet all visitors and clients ensuring they receive a first class service
• Coordinate all room bookings, catering requirements and organisation of IT equipment
• Provide senior management with support on an ad-hoc role as required

The Candidate we seek will possess strong customer service skills allied to the following:
 
• Reception or help desk experience
• Strong working knowledge of Excel,
• Attention to detail and strong organisational skills
• A flexible and adaptable attitude

For further information or an informal discussion, please contact Steven O’Donoghue on 0207 614 3511 or simply email your CV to info@spencermarshall.co.uk.

Please note – Reception - Help Desk
we strive to respond to all applications within three working days, if we have not contacted you within this time frame your application has been unsuccessful and your details have not been retained. Please apply for any other positions that you may see in the future. Thank you

Spencer Marshall is a dedicated provider of talent management solutions to the Facilities & Estates Management profession and the Support and Hospitality sector